Our average delivery time is 7 to 8 business days, but we ask for 6 to 15 business days just in case. ✈️ Each order is carefully handled, and some delays may happen due to customs or local carriers. You’ll receive a tracking link to follow your order.

Sometimes it takes 2–3 days for the tracking to update, especially during weekends or customs clearance. If nothing changes after 5 business days, reach out and we’ll help.

Customs charges are rare, but may apply depending on your country. We’re not responsible for them, but we try to minimise the risk by optimizing our shipping routes.

Yes. Once applied, the powder stays in place with normal daily activity — even if you sweat or face light rain. 🌦 For extra security, we recommend a quick spritz of hairspray.

No worries — it doesn’t stain clothes or bedding. Just make sure you don’t apply too much and don’t rub your head on white fabrics right after.

Yes — Rfull’D was designed for all hair textures, from straight to curly and coily. 💈 Even if you’ve got tight fades or short curls, it fills in discreetly.

Just shampoo your hair as usual. One wash is enough to remove all residue.

Yes, it’s safe for everyday use. It won’t clog your pores or affect your scalp health.

We offer a 30-day return window for unopened items. If you have any problem, reach out — we’ll always do our best to make it right.

Due to high demand, we occasionally ship from a partner facility using a different packaging design. But the formula inside is 100% identical — same quality, same performance. 💎